Budapest job: Customer Support Specialist - Russian

Customer Support Specialist - Russian
Agoda International Hungary Kft.

Job description, responsibilities and duties Agoda is one of the fastest-growing online hotel platforms worldwide, listing more than 125,000 hotels and providing services in 32 different languages. Agoda currently employs more than 500 travel professionals of all nationalities in 20 locations around the world. Our offices are located around the world, with major operations in Bangkok, Kuala Lumpur, Budapest, and Hong Kong and an additional presence in cities across Asia, the Middle East, and Australia.

Roles & Responsibilities

* Provide world class customer service and offer solutions to our guests during and after their travels
* Communicate effectively with our customers and suppliers via our primary communication channels
+ Inbound / Outbound
+ Chat
+ Email
* Share a positive attitude with fellow colleagues, up and down the organizational chart
* Have the ability to work within a shift based working schedule
* Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
* Be a quick learner with attention to detail

Hungarian nationals only

* Must be fluent in both Russian and English
* Have a willingness to learn about the travel industry
* While we prefer a candidate with a degree, it’s not a requirement. Just be a good communicator
* Must be able to type approximately 35 words per minute (Russian and English)
* Internet savvy
* Fresh graduates are welcome
* Must be flexible to accommodate shift work, such as morning, afternoon and weekend shifts

Experience Required:

* Minimum one year of experience in the hotel/travel agency/online business business

Requirements for the employee
Required education University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Advertiser
A brief description of the company Agoda.com is Asia's global hotel booking site and one of the fastest-growing online hotel platforms worldwide. We were acquired in 2007 by priceline.com Incorporated (Nasdaq:PCLN), the largest online seller of room-nights in the world. With major operations in Hong Kong, Bangkok and Singapore and a growing global presence, Agoda’s network includes more than 140,000 hotels worldwide.

The Agoda offices are staffed by a team of multi-national professionals. We are aggressively expanding our business around the world and are looking for dynamic people to help the company grow. We are located in the heart of Bangkok in the Central World Offices, and offer huge career opportunities to committed, talented professionals.
Main focus of the company's activities Travel Agencies, Tour Operators etc.
Company address Agoda International Hungary Kft.
Eiffel Square Offices,Tower B, 4th fl,Terez Korut
55-57 Budapest
https://agodacareers.silkroad.com

Contact Contact person: Srimoung Somruethai
Tel.: 36-1-4347914